Last updated: January 2025
We collect information you provide directly to us, such as when you create an account, make a booking, subscribe to our newsletter, or contact us. This includes your name, email address, phone number, payment information, and preferences for festivals and cultural experiences.
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, communicate with you about products and services, and personalize your experience on our platform.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted partners who assist us in operating our website and conducting our business.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and regular security assessments.
You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR).
We use cookies and similar tracking technologies to collect information about your browsing activities and to provide personalized content and advertisements. You can control cookies through your browser settings.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information.
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide adequate protection for your personal information.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
We may send you promotional emails about our services, special offers, and cultural events. You can opt out of these communications at any time by following the unsubscribe instructions in the emails.
You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately of any unauthorized use of your account or any other breach of security.
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
We process your personal information based on various legal grounds, including your consent, the performance of a contract, compliance with legal obligations, and our legitimate business interests.
If you have any questions about this privacy policy or our privacy practices, please contact us at privacy@groviqcanvas.com or write to us at our address listed in the contact section of our website.